Frequently Asked Questions

Frequently Asked Questions

Services & Offerings

H.I.S. offers professional residential and commercial window cleaning, as well as full-service janitorial cleaning. Our services include both interior and exterior window washing, screen cleaning, storm window care, and detailed track cleaning. We also provide routine and one-time janitorial services for homes, offices, and commercial buildings—ensuring every space is left spotless and sanitized.

A standard window cleaning includes interior and exterior glass cleaning, storm window washing, screen cleaning, and detailed window track maintenance. We remove dirt, buildup, and streaks using professional-grade tools and techniques to leave your windows sparkling. Gutter cleaning services (where available) include clearing debris, checking for proper drainage, and ensuring your system is functioning effectively.

Yes! We offer customizable service packages and recurring maintenance plans tailored to your property’s needs. Pricing varies depending on the number and type of windows, frequency of service, and your location. Whether you want quarterly cleanings or monthly janitorial upkeep, we’ll create a schedule that fits your goals and budget.

Absolutely. We serve homeowners, renters, property managers, and businesses of all sizes. Whether it’s a single-family home, apartment building, office complex, or retail storefront, H.I.S. delivers the same level of professionalism and care across every project.

Yes, our team is fully trained and equipped to clean windows on high-rise buildings safely and efficiently. We follow all safety protocols and use proper equipment to handle large-scale commercial properties.

Yes, we frequently partner with property managers, homeowners associations, and commercial builders. We understand the unique needs of these partnerships and provide reliable, scheduled service with clear communication and competitive pricing.

Yes, we offer post-construction cleaning services for both residential and commercial projects. Whether you’re a builder or a homeowner wrapping up a renovation, we’ll remove dust, debris, and construction residue to leave your space clean and ready to use.

Scheduling & Process

Most customers can be scheduled right away, depending on your location and the scope of the job. We strive for fast response times and flexible availability to meet your needs.

You can get a free quote by calling our business line or by visiting our website and submitting a request through our online form. We respond quickly and provide transparent, no-obligation estimates.

No, you do not need to be home during service, as long as we have the access we need to complete the job. We respect your space and will leave everything secure and tidy when we’re done.

We recommend moving any valuable or fragile items away from windows before our team arrives. This helps us work quickly and safely while protecting your belongings.

In the event of heavy rain, we’ll reschedule your window cleaning at no extra cost. For light rain or drizzle, we’ll leave it up to you—some customers prefer to proceed, and we’re happy to accommodate that if conditions are safe.

Service times vary depending on the size of the property, the number of windows, and the type of cleaning being performed. Most residential jobs take between 1–3 hours, while larger commercial projects may take a half or full day. We’ll give you an estimated timeframe during the quoting process.

Products, Equipment & Insurance

We use eco-friendly products like Dawn soap, combined with professional-grade tools such as squeegees and window scrubbers. Our methods are safe for all types of windows and leave a streak-free finish.

Yes, H.I.S. is fully insured and authorized to clean buildings of any size in every state except New York and Colorado. You can have peace of mind knowing we operate with full liability coverage and adhere to industry safety standards.

Locations We Serve

We proudly serve the following regions:

  • Wisconsin & Illinois – Full residential and commercial service
  • Indiana, Michigan & Minnesota – Commercial service only
  • Dallas–Fort Worth, Texas – Full residential and commercial service

If you’re unsure whether we serve your location, feel free to contact us for confirmation.

About Our Company

What sets H.I.S. apart is our commitment to people over profit. We pride ourselves on building genuine relationships with our clients and delivering service with integrity. While many companies treat their work as just a transaction, we treat it as an opportunity to serve, uplift, and care for others.

Our mission goes beyond cleaning—we aim to make a positive impact in every community we serve. H.I.S. was founded to help people grow personally and professionally. We support our team in becoming better fathers, sons, workers, and friends, and we actively help them create additional streams of income. We believe in creating a business that transforms lives—not just windows.

Ready for a Cleaner, Brighter Home?

Contact us today for your free quote.

Contact us today for your free quote.

Call, text, or email — we’re ready to bring honest, integral service right to your doorstep.